HiPokes Privacy Policy

9196503398

HiPoke

HiPokes is a family-run poke spot serving the Morrisville, North Carolina community. This Privacy Policy describes the information we gather when you browse HiPokes.com, submit an order, or contact us, and explains how we use and safeguard it. By using our website, you accept the practices outlined on this page.

What Information We Collect

We gather information in just a few limited ways:

Details you provide. When you submit our contact form, we collect the name and email address you enter plus any message you include. If you phone us at 919-650-3398, we may record the details you share to assist with your order or question.

Order details. When you order online or through a delivery partner like DoorDash, that partner handles the order and payment information. We receive only what we need to prepare and complete your order, such as the items selected and pickup or delivery specifics.

Automatically gathered data. As with most websites, our site may collect basic technical details such as your browser type, device type, and general usage patterns. Our contact form is safeguarded by reCAPTCHA, which may collect information as explained in Google's Privacy Policy and Terms of Service.

How We Use Your Information

We use the information we gather to:

Reply to messages sent through our contact form or by phone

Prepare and complete orders placed with us

Run, maintain, and enhance our website and menu details

Guard our site against spam and abuse, including via reCAPTCHA

Meet applicable legal requirements

We never sell your personal information.

Cookies and Similar Technologies

Our website and the third-party services we rely on may place small files known as cookies on your device to help the site work and to understand how it is used. You can configure your browser to reject cookies or to warn you when cookies are being sent; if you do, some parts of the site may not function as intended. Third-party services such as Google (reCAPTCHA) and our online ordering and delivery partners may set their own cookies, which are governed by their respective privacy policies.

Third-Party Services

We partner with third parties to operate our website and accept orders. These may include:

Google reCAPTCHA, which safeguards our contact form

Online ordering and delivery platforms like DoorDash, which handle orders and payments

Website hosting and analytics providers that help us keep the site operational

These providers manage information under their own privacy policies, and we encourage you to review them. We may also disclose information when required by law or to protect the rights and safety of HiPokes, our customers, or others.

Data Retention

We retain contact form messages and related correspondence only as long as needed to respond to you and for our routine business records. Order information is kept by the ordering or delivery platform in line with its policies. We do not hold personal information longer than necessary for the purposes described in this policy.

Your Rights

You may reach out to ask what personal information we hold about you, to request that we correct or delete it, or to ask us to stop contacting you. We will reply within a reasonable time and will honor requests as required by applicable law. Please note that some information may be held by third-party ordering or delivery partners and would need to be requested from them directly.